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Accessibility Statement 

Accessibility Statement 

To strengthen and expand on our commitment to equity and inclusivity, the Delta Arts Center (DAC) is dedicated to becoming a fully accessible space for all. We are currently operating at the WCAG 2.1 Level A standard, and we are continuously working to improve and expand our accessibility efforts.

We design our web pages and content to meet or exceed the Web Content Accessibility Guidelines (WCAG), which helps ensure compliance with the Americans with Disabilities Act (ADA). Our commitment to accessibility is ongoing, and we are actively making changes to enhance the user experience for all visitors.

Our Accessibility Program Manager

Timothy Jeffers can answer questions or concerns regarding our implementation of the WCAG Guidelines or need further information about our accessibility efforts, please reach out

Available Complaint Process

If you have trouble accessing any resources or content on this site, please reach out to us via email and include:

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  • A description of the accessibility issue you encountered

  • The URL of the page where the inaccessible content was found

  • Your preferred format for receiving any materials

  • Your contact information (email, phone, or address)

How to File an Official ADA Complaint

If you believe that the Delta Arts Center is not in compliance with the Americans with Disabilities Act (ADA), you have the right to file a formal complaint. Here are the steps to do so:

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  1. Contact Us Directly: Before filing a formal complaint, we encourage you to reach out to us directly so we can address your concerns promptly. Please contact us at timothyjeffers@deltaartscenter.org or 336.722.2625 to report any accessibility issues or request assistance.

  2. Filing a Complaint with the Department of Justice (DOJ): If you feel that the issue has not been resolved satisfactorily, you may file a formal complaint with the U.S. Department of Justice’s Civil Rights Division. The DOJ investigates complaints of discrimination under the ADA.

    • How to File: You can file a complaint online, by mail, or by phone:

      • Online: Visit the DOJ Civil Rights Division website at [https://ncdoj.gov/file-a-complaint/] to submit a complaint form.

      • By Mail: Send a written complaint to the address below: U.S. Department of Justice
        Civil Rights Division
        950 Pennsylvania Avenue, NW
        Washington, D.C. 20530-0001

      • By Phone: Call the DOJ Disability Rights Section at (800) 514-0301 (voice) or (800) 514-0383 (TTY).

  3. Include the Following Information: When filing a complaint, make sure to include:

    • A detailed description of the accessibility issue or discrimination you experienced

    • The name and contact information of the organization (Delta Arts Center)

    • The location or URL of the problem

    • Any steps you’ve already taken to resolve the issue (e.g., contacting us directly)

Requesting Accommodations

Delta Arts Center is committed to ensuring that all individuals, including those with disabilities, can fully participate in our programs, events, and activities. If you require a reasonable accommodation to access our services, please follow the steps below to submit a request:

  1. Submit Your Request in Advance
    To help us accommodate your needs, we ask that you submit your request as early as possible—preferably at least 7 days before your visit, event, or program. This will give us enough time to make the necessary arrangements.

  2. Provide Specific Information
    Please include the following information when making your request:

    • A brief description of the accommodation you need (e.g., accessible seating, sign language interpreter, large print materials, etc.)

    • The specific event or program you will be attending, including the date and time

    • Your contact information (email, phone number, etc.) for follow-up

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If you have any questions or need further assistance, please don’t hesitate to reach out. We are here to help!

Thanks for submitting!

References 

“Accessibility Statement.” U.S. General Services Administration, www.gsa.gov/website-information/accessibility-statement. Accessed 6 Nov. 2024. 

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“Accessibility.” Accessibility at Seattle Art Museum, www.seattleartmuseum.org/whats-on/programs/accessibility. Accessed 6 Nov. 2024. 

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“Accessibility.” Accessibility at Seattle Art Museum, www.seattleartmuseum.org/whats-on/programs/accessibility. Accessed 6 Nov. 2024. 

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“Accessibility: Kennedy Center.” The Kennedy Center, www.kennedy-center.org/visit/accessibility/. Accessed 6 Nov. 2024. 

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“Legal Compliance & Web Content Accessibility Guidelines.” WCAG, 22 Oct. 2024, www.wcag.com/legal/. 

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Section508.Gov, www.section508.gov/manage/playbooks/. Accessed 6 Nov. 2024. 

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